Meet Michelle Smith: Supporting Bariatric Patients at Every Step

Michelle Smith, LVN, didn’t start her career with the goal of becoming a nurse—it’s a dream she discovered when she saw the difference nurses could make in their patients’ lives. “I worked in a family medical clinic in a small East Texas town where we used to live, managing the front office,” Smith said. “Seeing […]

How Site of Care Impacts Surgical Outcomes—And What That Means for Employers

Traditional Center of Excellence (COE) programs often require employees to travel long distances for care. This means more time off work, more time away from their families, and may be the determining factor for whether employees even get needed care. While there is no national standard for what defines a COE, they have typically been […]

5 Benefits of a Surgeon-First Center of Excellence Model

Whether it’s low back pain, carpal tunnel syndrome, or arthritis, musculoskeletal (MSK) conditions are common, affecting more than 50% of people in the U.S. MSK claims are among the top three costliest conditions for employers and result in 23.2 million lost working days. Employers are increasingly looking to Centers of Excellence (COE) models to reduce costs and guide […]

The Utilization Roadmap for Success

Imagine if the healthcare journey was simplified with just three simple steps to secure quality care that delivers value and ROI. Fortunately, this can be a reality for self-funded employers — but only with comprehensive support to utilize the solution. Often equated to denied coverage and limited spending causing frustration and compromised care, utilization management […]